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Fbi investigating american express foreign-exchange pricing


fbi investigating american express foreign-exchange pricing

employees regularly increased conversion rates, without informing clients, to increase revenue and commissions. The FBI isnt the only agency looking into the allegations: The Office of the Comptroller of the Currency (OCC) is also investigating how Amex disclosed pricing to customers. Thursdays report suggests that AmEx lied about its prices in order to attract clients. Perhaps the only positive of the case for AmEx is the size of their FX division. Employees in the unit would later increase the margin without telling customers, the current and former employees said. Citing people familiar with the matter, The Wall Street Journal wSJ ) reported that the investigation is looking into whether the department misled clients about pricing to win over their business. S foreign-exchange unit, according to people familiar with the matter. AmEx better just hope that Lee and Carter arent on the case.

Fbi investigating american express foreign-exchange pricing
fbi investigating american express foreign-exchange pricing

The FBI is focusing on whether the foreign-exchange international payments department had misrepresented pricing to clients. The concern is that American Express lured clients with offers of low currency-conversion rates and then raised those rates without any notice or warning. We have training, control and compliance oversight, and believe that our transactions are completed and reported in a fair and transparent manner at the rates which the client has authorized, said spokeswoman Marina Norville. American Express s foreign exchange international payments department. The probe started last month after it was revealed that Amexs foreign exchange unit had lured business clients by offering them low rates to convert currency, only to quietly raise the prices.


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